At our company, we are committed to ensuring that all financial transactions are secure, transparent, and well-documented. To maintain the highest level of safety and trust between us and our valued customers, we have implemented a strict payment policy that governs how payments are made and processed for all purchases, orders, and services. This policy is designed to protect both our customers and our business, ensuring that every transaction is carried out smoothly and efficiently.

Accepted Payment Method: Bank Transfer Only

We exclusively accept bank transfers to our company’s registered bank account as the sole official method of payment. This means that all payments for products, machinery, engines, generators, parts, or any related services must be made directly from the customer’s bank to our company’s official business account.

This policy has been adopted for the following reasons:

• Security: Bank transfers are one of the most secure methods of payment, reducing the risk of fraud, chargebacks, or unauthorized transactions.

• Traceability: Each transfer generates a verifiable record, ensuring a clear trail of payment for accountability and auditing purposes.

• Compliance: It ensures compliance with banking and financial regulations, helping us maintain a transparent and legally sound business structure.

• Professionalism: Accepting payments only through our registered bank account reinforces our credibility and commitment to conducting business in a professional manner.

Payment Instructions

Once a customer places an order or signs a purchase agreement, our finance department will provide an official invoice containing:

• The total cost of the product or service (including shipping, handling, and any applicable taxes or duties).

• Our registered company bank account details, including the account name, account number/IBAN, SWIFT/BIC code (for international transfers), and the bank’s name and address.

• A reference number or invoice number that must be included in the payment’s description to help us track and verify the payment.

Customers are required to make the full payment to the provided account details. No third-party accounts, cash payments, cheques, or online wallets are accepted under any circumstances. This ensures that funds are only directed to our authorized business account.

Confirmation and Verification of Payment

After completing the bank transfer, customers must send us a copy of the payment confirmation or bank transfer receipt by email or through our official communication channels.

Our finance department will then:

1. Verify the payment directly with our bank.

2. Match the payment amount to the issued invoice.

3. Acknowledge receipt of funds by issuing an official payment confirmation receipt to the customer.

Only after full payment has been confirmed and cleared by our bank will we proceed with processing, packaging, and shipping the customer’s order.

Currency and International Transfers

We accept payments in the currency stated on the invoice (usually USD or EUR unless otherwise specified). For international customers, it is the buyer’s responsibility to ensure that any bank charges, conversion fees, or intermediary bank fees are covered during the transfer process. We must receive the full invoice amount in our account without any deductions.

Important Reminders

• We will never request payment to a personal bank account or an unregistered account.

• All bank account details are only issued on official company letterhead or invoices.

• If you receive any suspicious payment instructions or are unsure of the payment details, please contact our accounts department immediately for confirmation.

• Payments must be made within the deadline specified on the invoice to avoid delays in order processing or shipment scheduling.

Refunds Related to Payments

While our detailed refund policy covers the specific conditions under which refunds may be issued, it is important to note that all refunds, if applicable, will only be made back to the original bank account from which the payment was received. This measure ensures compliance with anti-fraud and anti-money laundering regulations and further enhances the security of our financial dealings.

Commitment to Transparency and Trust

Our payment policy reflects our commitment to honest and transparent business practices. By centralizing all payments through our registered bank account, we can:

• Maintain accurate financial records for both our customers and our internal operations.

• Provide clear documentation for warranty, insurance, and shipment tracking.

• Offer our clients the confidence that their funds are safe and their transactions are protected.

We strongly advise all customers to follow the provided payment instructions carefully and to reach out to our team if they have any questions or require clarification on any aspect of the payment process.

In summary, our company only accepts payments through bank transfers to our officially registered company bank account. This policy ensures the highest level of financial security, transparency, and professionalism for both parties. By adhering to this policy, we can safeguard all transactions, prevent fraud, and ensure that every purchase proceeds smoothly from payment to delivery.

We appreciate your cooperation and understanding, and we are always available to assist with any questions regarding the payment process.